Privacy Policy – HomeEats

Last Updated: February 6, 2025

At HomeEats, accessible via the HomeEats website, we are committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and protected when you visit or use our website and services.

By using HomeEats, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping details

  • Any information you voluntarily provide via forms or contact pages

b) Order & Transaction Data

  • Product details

  • Order history

  • Payment method (we do not store card or UPI details)

c) Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process orders and inquiries

  • Communicate regarding purchases or support

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

  • Prevent fraud and unauthorized access

3. Payments & Third-Party Services

  • Payments are processed via third-party payment gateways

  • We do not store sensitive payment information such as card numbers or UPI PINs

  • Payment providers follow their own privacy policies and security standards

HomeEats is not responsible for the privacy practices of third-party services.

4. Cookies & Tracking Technologies

HomeEats uses cookies to:

  • Enhance user experience

  • Remember user preferences

  • Analyze website traffic

You can disable cookies in your browser settings. Disabling cookies may affect website functionality.

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share information only when:

  • Required by law or government authorities

  • Necessary to provide services (hosting, payment gateways, email services)

  • Protecting our legal rights or preventing fraud

6. Data Security

We take reasonable technical and organizational measures to protect your information.
However, no method of transmission over the internet is 100% secure.

Use of HomeEats is at your own risk.

7. User Responsibilities

Sellers using HomeEats are responsible for protecting customer data they collect through their website, including order and contact information.

HomeEats is not responsible for data misuse by individual sellers.

8. Data Retention

We retain personal information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Resolving disputes

Data may be deleted or anonymized once it is no longer required.

9. Children’s Information

HomeEats does not knowingly collect personal information from children under 18 years of age.

If you believe your child has provided personal data, please contact us for removal.

10. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent where applicable

Requests can be sent to the contact details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.

Continued use of HomeEats indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: 📧 Email: support@sitecrafted.com