Delivery Options Overview

At HomeEats, we ship freshly prepared homemade food products across India using reliable courier partners. Once you place an order, the seller carefully prepares and hygienically packs your food to ensure freshness and quality before dispatch. Delivery timelines may vary depending on the product type, seller location, and destination pincode. Estimated delivery details will be shown during checkout.

How It Works

1. Place Your Order

Browse homemade food items, add them to your cart, and complete checkout by entering your delivery address.

2. Order Confirmation

You will receive an order confirmation with order and shipping details via email or SMS.

3. Food Preparation & Dispatch

The seller freshly prepares your order and securely packs it for shipping.

4. Pan-India Delivery

Your order is shipped to your doorstep anywhere in India. Delivery time depends on courier serviceability and location.

Exchange or Return of Food Items

Customer satisfaction is important to us.
Due to the perishable nature of food products, returns or exchanges are allowed only in specific cases.

Eligible Cases

Please contact us within 24 hours of delivery if:

  • Incorrect item was delivered

  • Item arrived damaged or spoiled

  • Item is missing from the order

📸 Photo or video proof may be required for verification.

Returns Not Accepted For

  • Opened or consumed food items

  • Taste or personal preference issues

  • Courier delays beyond our control

  • Orders reported after the allowed time

  • Incorrect delivery address provided by the customer

Once verified, a replacement or refund will be processed as per store policy.

FAQs

Do you deliver all over India?

Yes. HomeEats offers Pan-India shipping, subject to courier service availability.

How long does delivery take?

Delivery timelines depend on the product and destination. Estimated delivery dates are shown at checkout.

What if my order is delayed?

Occasional delays may occur due to weather, holidays, or courier operations. We’ll assist you with tracking updates.

Do I need to be available to receive the order?

Yes. Customers must be available at the delivery address to receive the shipment.